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Application approval timeline
Most applications are reviewed within 24 hours. Background checks may take 3–5 business days.
Step-by-step
1
After submitting your application, it enters the review queue.
2
Catera staff reviews identity documents, vehicle photos, and equipment verification.
3
Initial approval decisions are typically made within 24 hours.
4
A background check is then initiated — this can take 3–5 business days.
5
You'll receive an email and in-app notification when approved.
6
If additional info is needed, support will contact you via the app.