Back to Help Center

How to accept an order

Open the Available Orders board, review the payout, pickup time, distance, and order details, then tap Accept Order.

Step-by-step

1

Go to Orders from the bottom navigation.

2

Review available order cards — check payout, pickup time, distance.

3

Tap the card to expand details if needed.

4

Tap "Accept Order" to claim the delivery.

5

Navigation to the pickup location will launch automatically.

6

The order moves to your Active Delivery screen immediately after acceptance.

Still need help?

Our driver support team is ready to assist you.

Contact Driver Support
Catera